Data analytics
D&G’s Chhabra on transforming insurance through data utilisation
View from the top: Vipul Chhabra, chief data and underwriting officer at Domestic & General, looks at how underwriters are using data in new ways.
Insurtech Excellence Award winners 2023 unveiled
The category winners in the Chartis Insurtech Excellence Awards have been announced.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…
Principal on how AI is spotting vulnerable customers
Principal Insurance has revealed how it has deployed Xdroid’s artificial intelligence powered solution to report on all speech, email and chat interactions to improve customer outcomes.
How AI is transforming Aurora’s underwriting
Bijal Patel, co-founder of Aurora, explains how the MGA is leading the way in taking a data science approach to underwriting and what skills insurers need to develop.
How holograms and synthetic IDs are transforming fraud
Joe Stephenson, director of digital intelligence at insurtech Intertel, on the future of insurance fraud and how holograms in the courtroom could help catch more criminals.
Insurers risk being ‘left behind’ if they don’t share data
Insurers that don’t share claims data with the wider market risk being “left behind”, LexisNexis Risk Solutions’ James Burton has told Insurance Post.
Big Interview: Swiss Re CEO Jason Richards
Jason Richards, CEO of Swiss Re in the UK and Ireland, on why having colleagues back in the office is essential for the insurance ecosystem, and why carriers needs to shout about what the industry does to attract fresh talent.
2023 European Insurance Technology Awards winners revealed
Today, Insurance Post is delighted to announce the winners of 2023 European Insurance Technology Awards.
Why customer satisfaction in general insurance is plummeting
Customer satisfaction in general insurance providers over the last 12 months has plummeted at the fastest rate since 2008, according to the latest Institute of Customer Service report.
Vote for winners of the European Insurance Technology Awards
The shortlist has been decided and now Insurance Post readers can vote to decide the winners of the European Insurance Technology Awards 2023.
Ex-Hiscox CEO Masojada joins insurtech to target large insurer clients
Instanda has recruited former Hiscox group CEO Bronek Masojada, pictured, as an adviser as it looks to build on its existing client heartland of MGAs and start-ups to win over more mainstream insurers too.
Enter the European Insurance Technology Awards now
The deadline for The European Insurance Technology Awards is fast approaching.
Poor quality data remains the biggest challenge for insurance data scientists
Insurers have been urged to review their data practices and ensure data is coming from “official or trusted” sources, as research suggests nearly half of data scientists are left stuck with untrustworthy data.
WTW tells insurers to up their data science game
Tim Rourke, UK head of P&C pricing, product, claims and underwriting at Willis Towers Watson, has warned the era of data science as a research and development activity has passed and insurers need to ensure those employed in this area deliver operational…
Pet insurance market grapples with soaring claims and premium pricing challenges
Pet insurers face mounting pressure as claims volumes and payouts hit record highs in 2022. Sara Costantini, regional director of Crif, UK & Ireland, explores how insurers could use enriched third-party data, including micro-level geographical…
Best Insurance Employers to work for in 2023 revealed
Konsileo and Aioi Nissay Dowa Europe have been named as the greatest SME and large places to work, respectively, in this year's Insurance Post Best Insurance Employers Survey.
Allianz, LV and Zurich to discuss speeding up fraud detection in Insurance Post webinar
Whilst some insurance fraudsters are getting smarter at using modern technologies to embellish their false insurance claims; other more opportunistic policyholders are being driven to seek illicit gains as the cost-of-living crunch means money is tighter…
Value chain, commissions and productivity under fire in discussion over industry relevance
The insurance value chain has to be shortened if the industry is to remain relevant to corporate clients, broking bosses have said.
Extent of insurers underpaying women exposed
Data Analysis: Data shows the parts of the insurance industry where women are most likely to be earning less than their male counterparts plus what action is actually closing the gender pay gap.
Cost-of-living crisis causes motorists to ditch insurance add-ons
Data Analysis: The cost-of-living crisis is causing cash-strapped drivers to cut back on motor insurance cover, a survey by Axa reveals.
Household appliances most likely to damage homes
Data analysis: Government data on domestic appliance accidents shows the devices most likely to result in a home insurance claim.
Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
