Technology
Select & Protect urges brokers to help homeowners cover gadgets
Select & Protect has urged brokers to help policyholders effectively cover their mobile phones, mp3 players and other gadgets under their household policies.
Motor Claims 2010: Police chiefs seek help from insurers on fraud
Insurer capital and information could prove vital in the fight against fraud, according to detective chief inspector Andy MacKay of the Association of Chief Police Officers' Vehicle Crime Intelligence Service.
Motor Claims 2010 - MIB: data accuracy crucial for CIE success
The Motor Insurers' Bureau has warned that the Motor Insurance Database must be accurate for the continuous insurance enforcement scheme to be a success.
Zurich PI underwriter joins Hiscox
Hiscox has appointed Graeme King as underwriter, international technology, media and telecommunications.
Go Compare strikes web deal
Price comparison site Go Compare is using Gomez to provide web performance monitoring solutions to support the performance and availability of its website.
Allianz steps up consumer intelligence
Allianz has selected Callcredit Marketing Solutions as its data supplier, to support its long-term pricing and marketing strategy following a tender.
Claims Club: IDSL issues stark warning over RTA claims process
Claimant lawyers flouting the new process for low value road traffic injury claims will be reprimanded and their details passed to the Ministry of Justice.
Claims Club: Bell - data must be harnessed
Third generation analytics tools and data visualisation in particular could help insurers better understand their exposure to claims leakage. That was the key message of Steve Bell, advisory partner in Ernst & Young's financial services business, whose…
Insurecom is 'go-to' firm
The chief executive of insurance software specialist Insurecom has boasted that his firm is now the 'go-to' technology company for insurers looking to distribute new products to brokers.
Barbon signs £1m SSP deal
SSP has signed a £1m deal with Barbon for it to become the software provider for the broker's new personal lines venture Avenue Insurance Services.
NIG director Banga defects to join Brit
NIG has lost another member of its management team, with the departure of head of business development for commercial and broker, Vivek Banga.
Blog-re: Buzztacular
As part of a series of guest blogs from reinsurance personalities, following yesterday's announcement of the launch of social media platform Goggle Buzz to rival Twitter and Facebook, Peter Dunkley of Total Objects explains how the reinsurance market can…
Lloyd's outlines two-year strategy
Maintaining and developing the attractiveness of the Lloyd’s market are the central themes to a review published today by Lloyd’s.
Citymain completes Burnett & Associates acquisition
Specialist insurance provider Citymain has finalised its acquisition of IT firm Burnett & Associates.
LMA and technology
This is a year in which the London Market will make a concerted push in implementing further market reform and embracing technology, especially regarding the second phase of electronic claims handling being brought in. Richard Garnett, managing director…
Aon Benfield Fac launches web portal
The wave of electronic broking plans has continued in the square mile as Aon Benfield Fac launched web portal FAConnect
Self-service briefing: Satisfaction at stake
If you get self-service right, you will dramatically improve customer satisfaction. That was the claim of Aviva head of online experience Chris Abrathat who noted that when his business moved to this model, he was proud to have an average satisfaction…
Self-service briefing: 'Uniform customer' does not exist
Insurers looking to build a self-service strategy incorporating new technologies have been warned that "overload is rampant".
Self-service briefing: Aviva online boss warns of "beast" awakening
By moving to a self-service model, insurers must prepare themselves for "awakening the beast".
LV extends software deal
IT services company Atos Origin has signed a four-year contract extension with LV, which will see it continue to support LV's policy administration and renewals as well as online applications.
London market throws off "macho" resistance tag
The London market is on track to manage the "vast majority" of its claims electronically by 2011 despite persistent resistance to change within the sector, London Market Group chairman Barnabas Hurst-Bannister has claimed.
DAS to cut temporary staff after £10m loss
DAS has agreed a new call centre technology deal which could save the company almost £3.5m over the next two years — just weeks after revealing £10m losses for 2009.
Post webinar: focus on the ipod and soon to be i-pad generation
Alvin Jackson, director, Mulberry Consulting, Nicholas Thurlow, director – Text2Insure, Fortis and CSC consultant Keith Aylwin debate how insurers should respond to the ipod generation in this webinar which is now available, free, to view on-demand.