Insurer
Lloyd’s CEO addresses rumours he is big game hunting
John Neal, CEO of Lloyd’s of London, has responded to claims he is chasing more multi-national insurers to join Aviva and enter the marketplace.
Aviva to return to Lloyd’s ‘by the end of the year’
Aviva will be in Lloyd’s by the end of the year, after years of rumours suggesting the insurer's return to the marketplace, a source has told Insurance Post.
How the Post Office scandal set a new precedent for ATE insurance
Alan Pratten, chair of M&A, litigation and tax insurance solutions at Gallagher, details the broker’s involvement in the well-publicised Post Office scandal, and how this particular case changed the placement of after the event insurance.
Allianz’s claims fraud savings; WTW’s cyber facility; Biba’s London committee chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: James Nicholson, Zurich
James Nicholson, chief claims officer of Zurich UK, shares how the provider plans to do more retail and mid-market business and how it uses artificial intelligence to handle claims.
Post launches new Benchmarking Service
Insurance Post’s unique service will benchmark UK insurers’ strategies across key areas, including claims, fraud and technology.
Mental health of claims handlers “often overlooked” says CII
The Chartered Insurance Institute’s New Generation Programme Claims group has today published a report calling on the industry to heighten understanding of second-hand trauma.
Zego co-founder Harry Franks departs insurtech
Zego co-founder and former CEO Harry Franks has stepped away from the insurtech, Insurance Post can reveal.
What to expect from the regulator in 2024
Post Podcast: Insurers should brace themselves for the Financial Conduct Authority kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024.
How Gwyneth Paltrow’s ski crash case has affected winter sports cover
With winter sports season in full swing, Aamina Zafar examines how the case against the A-list Hollywood actress highlighted the need for appropriate cover and training for claims handlers receiving calls from those who may have forgotten slope etiquette…
Lords call for ‘regulatory clarity’ on EV batteries
A House of Lords report on electric vehicles has outlined what the government must do to reach its ambitious EV adoption targets.
Close Brothers partners with Hedron; Howden buys Laurie Ross; Admiral rebrands Toolbox
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Catherine Dixon to leave Allianz next month
Allianz Commercial chief underwriting officer Catherine Dixon is set to leave the insurer in February, Insurance Post can reveal.
Big Interview: Ant Middle, Ageas
After a decade with Ageas UK, its CEO, Ant Middle, speaks to Tom Luckham about the changes he’s witnessed, reflects on 2023, muses on his early dreams of footballing stardom, and shares plans to grow the business in 2024.
MIB CEO Dominic Clayden to exit in June
The Motor Insurers’ Bureau has announced that its CEO, Dominic Clayden, will be vacating his role in June after six years with the organisation.
Big Interview: Matt Brewis, FCA
Matt Brewis, the Financial Conduct Authority’s head of insurance, explains to Scott McGee why premium finance is a “poor product,” denies the watchdog is Miss Trunchbull-like, plus shares the regulator's plans for 2024.
New year, new shape of the City for insurers
As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.
Why Keeping up with Kardashians is vital for marketing insurance
Analysis: Keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services, writes Tom Luckham.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Copart CEO hits back at Competitions Authority
Copart’s UK CEO Jane Pocock has hit back at the fines issued to the salvage firm from the Competitions and Market’s Authority.
Opportunistic fraud claims on the increase in 2023
Sedgwick has reported an increase in low-value and opportunistic claims fraud in 2023.
Jaguar Land Rover launches embedded product following insurance exodus
Jaguar Land Rover is stepping in to offer customer bespoke embedded insurance for their vehicles, amid the difficulties faced by owners in getting cover.
Claims and Legal Review of the Year 2023
Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.
Insurtech Review of the Year 2023
2023 will be remembered as the year the insurtech funding bubble burst but looking ahead to 2024 players in this part of the market expect providers to realise it is easier to buy systems than build them.