Regulation
Markerstudy's Clare Lunn is set to lead the charge against opportunistic fraud
As the threat of opportunistic fraud rises in the face of the deepening cost-of-living crisis, Clare Lunn, Markerstudy’s head of counter fraud, calls on the industry to join together to continue to tackle this crime and the fraudsters behind it.
Data Analysis: FOS decisions reveal how customers are being treated
Post dives into recent decisions by the Financial Ombudsman Service to investigate how customers are being treated in the current financial climate.
Briefing: Government makes demands to Biba in response to ‘disturbing remuneration’ practices
The Secretary of State for Levelling Up, Housing & Communities, Simon Clarke has demanded ‘immediate changes’, ordering the British Insurance Brokers’ Association to address ‘disturbing’ remuneration practices following a Financial Conduct Authority…
Data Analysis: Insurer emissions tracker
As the world looks forward to Cop27, Post examines insurers' carbon reduction records to find out whether commitments match reality.
Blog: Will the risk and costs of legalising e-scooters outweigh the benefits?
With 31 regions across England currently trialling e-scooters as part of the drive towards Net Zero, David Nichols, chief claims officer at Zurich, considers what the consequences of legalising these vehicles will be for both insurers and policyholders.
Analysis: Re-merging the financial sector regulators
In 2013, Financial Services Authority was dissolved, and regulation responsibility was split between Financial Conduct Authority and Prudential Regulation Authority with intention it will create a more effective regulation of financial services. Now the…
Experts advise FCA to 'tweak their rules urgently' in multi-occupancy reform
Regulation experts say “there is no immediate implementation of anything” in the Financial Conduct Authority’s report on multiple-occupancy buildings and rules could be modified to extend product value assessments.
Amendments for financial bill proposed by task force labelling the FCA ‘a problem child’
Amendments to further protect consumers in the Financial Services and Markets Bill, due to be passed into law next year, have been proposed by a task force that wants to see regulators held more accountable.
Insurers agree FCA price walking ban benefits customers, but ‘doesn’t mean renewals will always go down’
Insurers have disputed Which? survey results saying the majority of their car and home insurance customers are seeing their prices go down which demonstrates that the ‘new rules are working’.
Companies are ‘treading a very thin line’ in avoiding data breaches
After ICO launched criminal proceedings against eight data thieves, companies have been told to revisit their cyber security to ensure they are properly secured and protected against potential data thieves as cyber attacks are on the rise.
Content Director's Comment: Is FSA Mk2 really on the cards?
As the final two Conservative leadership hopefuls entered the final furlong of their campaigns towards the end of August, favourite Liz Truss’ camp threw a curveball into the media-sphere with claims if elected she would merge the UK financial regulators…
The top 30 European Insurers 2022: A return to growth
Europe’s 30 largest non-life insurers returned to growth in 2021 and – although high inflation, supply chain disruptions and surging energy prices should translate into premium growth – Mathilde Jakobsen of AM Best explains that profitability is expected…
Insurance fraud expected to rise this year, reversing 2021 trends
Insurers and counter-fraud specialists expect the level of insurance fraud to increase this year, with the cost-of-living crisis driving more people to make dishonest claims.
Spotlight on ESG: Aligning ESG values - delivering the promises
Turning the fine words of carefully crafted corporate environmental, social and governance strategies into a meaningful reality is one of the top priorities for general insurers. However, as David Worsfold discovers, it remains a complex challenge
Blog: Brokers and insurers must work together to deliver on consumer duty
Following the announcement of Consumer Duty by the Financial Conduct Authority, Katherine Webster, director of governance, risk and conduct at Axa Commercial, urges brokers and insurers to work together to understand what the duty will mean for them, and…
Swiss Re loses discrimination case after boss made sexist remarks to underwriter
A former junior underwriter at Swiss Re has won her sexual discrimination suit against the company, after she was wrongfully dismissed following sexist comments from her boss.
Trade Voice: Mass chair Sue Brown on the need for e-scooter regulation before injuries and deaths rise even higher
Sue Brown, chair of the Motor Accident Solicitors Society, outlines what changes need to be made to the e-scooter regulatory regime to curb the rise in the number of people who are killed or seriously hurt by these vehicles.
Copart buys Hills Motors, but the CMA has stepped in
Companies House filings show the merger between Copart and Hills Motors was completed on 5 July, but the Competition and Markets Authority is looking into it.
Auto repair firms challenge Fiat Chrysler in EU data access test case
In a landmark test case at the European Court of Justice, auto repair firms are disputing the right of original equipment manufacturers to gatekeep access to a car’s onboard data stream.
Webinar: Watch Lloyd’s, WTW and Apollo discuss the future growth of the London insurance market on the global stage
In an ever-changing world where globalisation brings new challenges and competition, Lloyd’s and London market insurance companies must remain vigilant and maintain high standards in the way they govern their companies and look to innovate.
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Blog: Putting diversity and inclusion at the heart of financial services
Alice Heatley, principal associate, and Sophie White, partner, in the financial services employment team at Eversheds Sutherland consider what insurers are doing to prepare for the FCA and PRA’s anticipated diversity and inclusion policy statement later…
Blog: What will the PAP changes mean for insurers?
The pre-action protocol consultation closed In January. Shirley Denyer, technical consultant of the Forum of Insurance Lawyers, considers what changes are likely to come into play and how they will impact upon insurers.
RSA appoints Peter Townsend as chief compliance officer
RSA Insurance has appointed Peter Townsend as chief compliance officer for its UK & International business.