Claims
Lessons insurers must learn from LA wildfires
As celebrities condemn insurers after the most destructive wildfire event in Los Angeles County history, Emma Ann Hughes outlines what the industry must do to address the financial and reputational impact of the blaze.
Justice Committee relaunches court delay inquiry
The Justice Select Committee has announced today (21 January) that it is to reinstate its previously announced inquiry into the work of the County Court, following complaints regarding court capacity and resources.
Big Interview: Adam Humphrey, Global Risk Solutions & Cila
"Relevance" is vital to Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, who wants to use his year as president of the Chartered Institute of Loss Adjusters to raise the sector’s game.
Ex-law firm execs to appear at Southwark Crown Court
Five former Axiom Ince executives appeared at Westminster Magistrates Court on Wednesday (15 January) to hear charges being brought against them by the Serious Fraud Office.
Cila President outlines plan to avoid future FOS roastings
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has revealed changes at the professional body that should prevent the Financial Ombudsman Service criticising the sector again.
IFB to launch integrated fraud database in 2026
The Insurance Fraud Bureau will launch a ‘unified fraud technology platform,’ which will integrate insurance fraud datasets into one database, in 2026.
Q&A: Shirley Woolham, Minster Law
Shirley Woolham, CEO of Minster Law, speaks to Insurance Post about the firm's return to profitability, its investment strategy, and her opinions on the Whiplash reforms.
Aviva accused of ‘greenwashing’ by campaigners over tree removal
Aviva has drawn criticism from the residents of Wivenhoe, Essex, over plans to chop down a 120-year-old oak tree to tackle nearby subsidence.
Why the law on bereavement damages is unfair and out of date
Trade Voice: Kim Harrison, president of the Association of Personal Injury Lawyers, says Scotland’s fairer system hasn’t caused disquiet from insurers and asks why England and Wales remain stuck in the past.
Eddie Longworth named e2e CEO
Eddie Longworth, founder and director of JEL Consulting, has been named CEO of e2e Total Loss Vehicle Management.
Use of M&A insurance policies surges
The use of warranty and indemnity insurance grew to record levels during the first half of 2024 while claims and payments increase, a poll of providers has shown.
Diary of an Insurer: Criterion’s Stuart Dean
Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week…
Impact of LA wildfires on insurers laid bare
As insurers brace for billions of dollars of losses due to the damage done by the Los Angeles wildfires, experts have warned it could take years to rebuild the homes of Hollywood stars.
DLG launches scheme to raise vehicle repair standards
Direct Line Group has launched a Vehicle Damage Assessor accreditation programme, recognised by the Institute of the Motor Industry.
Q&A: Dan Bratshpis, Inshur
Dan Bratships, CEO and co-founder of Inshur discusses the insurtech’s latest funding round, growth plans and the lessons he has learnt while building the company.
Extent of hollowing out of travel insurance uncovered
Almost nine out of 10 (88%) of travel insurance products no longer provide cover for scheduled airline failure, data from Defaqto has revealed..
Will weight loss jabs shrink or expand insurer’s bottom lines?
As well as the ability to shrink waistlines, Emma Ann Hughes unpicks how weight loss jabs have the power to transform the shape of the health and life insurance industry in 2025 and beyond.
60 Seconds With... Fladgate’s Garbhan Shanks
Garbhan Shanks, partner at UK law firm Fladgate, can dive underwater while holding his breath, without the use of any breathing apparatus, for three minutes but it is Firestarter by The Prodigy that gets him up on the dancefloor.
AI system launched to overhaul claims settlements
Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.
Half of businesses have reported incidents with lithium batteries
A survey conducted by Aviva has revealed the proportion of firms that have experienced incidents involving devices that contain lithium-ion batteries.
Impact of RSA’s withdrawal on home insurance market
The UK home insurance market has seen a steady decline in both provider brands and product numbers over the last 10 years, according to Angela Pilley, insight consultant for general insurance at Defaqto.