Articles by Tom Luckham
Civil injury fraudster caught out by ‘Jeremy Kyle’ appearance
A fraudster has been convicted of exaggerating her civil injury claim after being caught out by footage of her on ‘The Jeremy Kyle Show’.
Campaigners demand ‘polluters pay’ in letter to insurance CEOs
The campaign groups of the Insure Our Future network have sent a letter to leading fossil fuel insurers, detailing a list of demands relating to sustainability and climate action.
Pet insurance premiums decrease amid regulator interest
Pet owners saw their insurance premiums decrease by 2.5% in March but still remain greater than a year ago, according to data released by Pearson Ham.
Motor insurance payouts hit record high in 2023
The Association of British Insurers’ latest Motor Insurance Claims Tracker has revealed that motor insurers paid out a record £9.9bn in motor claims in 2023.
Q&A: Waseem Malik, Aviva
Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.
Restoring direct business a ‘matter of priorities’, says Esure
Peter Bole, chief financial officer at Esure, told Insurance Post that restoring the insurer’s ability to sell directly to customers is a “matter of priorities”.
Admiral completes RSA home and pet deal
Admiral has announced the successful closure of the acquisition that brings in RSA’s home and pet books in a deal worth an initial £82.5m.
Esure completes digital transformation amid £89m loss
Esure Group has posted a loss before tax of £88.6m for 2023, as it confirms the completion of its digital transformation in February 2024.
Cila boss’s son gets approval for ‘challenger broker’
Chris Bissell, son of Chartered Institute of Loss Adjusters’ executive director John Bissell, has received Financial Conduct Authority approval for his broker firm Bissell & Partners.
Fenchurch Law shifts to employee ownership
Fenchurch Law, an insurance law firm, has announced that 60% of its shares will now be owned by employees via a newly formed trust.
FCA still unhappy with motor insurance valuations
Despite previous enforcement action, the Financial Conduct Authority has felt in necessary to issue motor insurers another warning against undervaluing written-off or stolen vehicles
Suspected serial insurance fraudster arrested
Operation Henhouse, a month-long nationwide 'policing intensification' on fraud that ran through February, has resulted in the arrest of a suspected serial insurance fraudster.
‘Common sense prevails’ as Supreme Court rejects insurer mixed injury appeals
The Supreme Court has rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries.
Lithium batteries causing fire-related home claims to surge
Prestige Underwriting has called for better collaboration between e-bike manufacturers and insurers, after the average cost of fire-related home insurance claims has quadrupled since 2007, to more than £24,000.
Whiplash reforms shift insurers’ legal ‘buying criteria’
Three years on from the whiplash reforms, Minster Law’s CEO Shirley Woolham said insurers’ “buying criteria” for legal partners is shifting toward organisational sustainability.
Howden’s Will Bloomer passes away unexpectedly
David Howden, CEO of Howden Group, has paid tribute to his organisation’s chief corporate and legal affairs officer Will Bloomer, who passed away “suddenly and unexpectedly” last week.
Q&A: Mona Barnes, Aon
Tom Luckham sits down with Aon’s chief claims officer Mona Barnes to discuss her new role, her career history and her plans for claims at Aon.
Direct Line rejects second bid from Ageas
Direct Line has rejected a second takeover approach from Belgium’s Ageas, with a spokesperson for the provider known it's red telephone on wheels mascot claiming it's rival continues to “significantly undervalue” the business.
Big Interview: R;pple Suicide Prevention’s Alice Hendy
Tom Luckham sits down with R;pple Suicide Prevention founder and CEO Alice Hendy MBE to discuss her career so far, mental health in insurance, and of course, West Ham United.
R;pple to expand suicide prevention tool to other harmful searches
R;pple, a tool that picks up on harmful searches related to suicide, will expand its reach to other harmful searches, co-founder and CEO Alice Hendy told Insurance Post.
Aventum founder ‘extremely proud’ as son impresses on Formula One debut
18 year-old Ollie Bearman, the son of Aventum CEO and founder David Bearman, made his Formula One debut this weekend, finishing an impressive 7th after filling in for Ferrari teammate Carlos Sainz.
Esure addresses issue with renewals and quotes
Esure insists an issue with the £141m digital transformation that resulted in the provider temporarily being unable to offer renewals to some customers has now been fixed.
Admiral CEO shares electric vehicle ambitions
As Admiral reported pre-tax profits of £597m from its UK insurance operations in 2023, CEO Milena Mondini De Focatiis revealed to Insurance Post the insurer’s ambitions to be a “leader in electric vehicles.”
Lack of motor risk data leading to ‘inconsistent’ pricing
Thatcham Research and LexisNexis Risk Solutions have partnered to address the issues caused by the advancing complexity of vehicle technology and its associated data, Insurance Post can reveal.