Motor
'Wild West' feel as Ebay inundated by insurers
Ebay has been "inundated" with offers from the insurance industry since announcing its plans to form affinity partnerships with motoring insurance providers.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
John Lewis to ditch Greenbee in rebrand
Department store John Lewis is targeting "rapid growth" in the insurance market, after unveiling plans to rebrand its offering.
Start-up taps into insurer PI claim fears
A new legal process outsourcing firm is in trials with "a number" of insurers and brokers to capture third-party personal injury claims.
Groupama contract boosts Nationwide H1 results
Nationwide Accident Repair Service has reported a 9% increase in turnover for the first half of the financial year – aided by a significant new contract with insurer Groupama.
NMJ acquisition moves to Open GI
NMJ Insurance Brokers, has selected Open GI as the IT partner of choice for their most recent acquisition.
"Stand out" Admiral has room to grow
Jefferies has downgraded its recommendations for Admiral from 'Buy' to 'Hold'.
Research shows that young drivers should be banned from night-time driving
Cardiff University researchers have said that newly qualified young drivers should be banned from night-time motoring and carrying passengers of a similar age, the BBC reports.
Service Certainty launches new MOJ reforms offering
Insurance consultants Service Certainty has launched a new service designed to help insurer’s combat fraud and meet timescales under Ministry of Justice reforms.
IAG: 2011 to remain “challenging” in UK
Insurance Australia Group has predicted it will encounter further struggles in the UK market in 2011, as the insurer’s UK division aims to recover from a disappointing 2010.
Home & Legacy seals Lloyds deal
Home & Legacy has entered an agreement with Lloyds TSB Insurance Services to provide personal home and motor insurance to its private banking customers.
Power Place goes live with fleet
Power Place has added fleet to its panel of products.
Quinn UK ban ‘positive’ for prospective buyers
The decision not to allow Quinn Insurance to re-enter the UK commercial lines market is a positive step for its potential sale and the rest of the UK market, according to observers.
Risk carrying captive launched in Gibraltar
Broker A&A Group has launched a risk carrying captive in Gibraltar to sit alongside its existing panel of UK motor insurers.
Double venture heralds return of Lord Sheikh
Lord Sheikh is set to return to the market with two new public limited companies.
Editor's comment: Chartis an unlikely saviour
With businesses warned only last week against complacency following another high-profile failure in the UK — this time social housing giant Connaught — news of being able to secure up to £10m in short-term loans from trade credit insurer Chartis will…
Staff productivity benchmarking needs close examination
External benchmarking of staff productivity can help claims managers persuade chief executives to recruit more staff — as well as resist calls for staff cuts.
Law report: Claimant's competence leads to dismissal of cognitive damage claim
This law report has been contributed by national law firm Berrymans Lace Mawer.
Compuquote launches courier offering
Compuquote has launched a courier product for brokers.
Allianz appoints motor operations manager
Allianz has appointed Alan Collins to operations manager for motor claims.
Tradewise selects Auto Windscreens
Tradewise Insurance Services has re-appointed Auto Windscreens as its automotive glazing services provider.
Lloyds tops FOS complaints table
Lloyds TSB Bank has received the most general insurance complaints of any company during the first half of 2010.
Quinn: sale "not impacted" by UK decision
Quinn has responded to the Central Bank and Financial Regulator’s decision today not to allow its insurance business to re-enter the UK commercial lines market.