Internet of Things (IoT)
Advertising feature: Embracing claims digital transformation - focus on outcomes
The general insurance industry is in the middle of a digital overhaul. The customer mix is shifting towards digital natives, who expect seamless interactions over digital channels. According to EXL's UK and Europe team, Mohit Manchanda, head of insurance…
Video Q&A: Aviva GI leadership team – Phil Bayles, Gareth Hemming, Colm Holmes and Patrick Tiernan
At this year’s British Insurance Awards Aviva scooped a quartet of awards including General Insurer of the Year.
Video: Embracing new technology and a digital workforce to drive a more efficient and innovative business
From chatbots and the internet of things, to drones and artificial intelligence, technology is having a profound impact on the insurance sector, how it engages with customers and the way it conducts its business.
Future Focus 2030: The insurance eco-systems podcast - the evolution of collaboration
It is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century.
Lloyd's Lab - Class of 2020
The fifth cohort of Lloyd’s lab kicks off this week, with the chosen teams set to concentrate on Covid-19 products and solutions. Post looks at the businesses that hope the accelerator will help make their mark on insurance.
Blog: Playing catch-up - the state of digital talent in the UK insurance industry
The UK insurance workforce has a lower share of digital skills than that of other industries according to Kapil Chandry, senior partner, and Tom Welchman, partner, at McKinsey. Now they say is the moment to act.
Future Focus 2030: The future of property podcast - how IoT sensors, automation and granular data will shape the next decade
It is the year 2030. The explosion of internet of things devices has really taken hold impacting both the personal and commercial property markets.
Future Focus 2030: The future of property
As part of a monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue through a 2030 lens. In the latest instalment, Jonathan Swift looks at how in 10 years new technologies from…
Virtual Roundtable: Has Covid-19 helped speed up the digitalisation of insurance customer communications?’
Post gathered a group of experts together for an interactive digital roundtable at which we discussed how insurers and their partners can maximise satisfaction, despite policyholders being in lockdown; and build long-standing relationships that will…
Future Focus 2030: The future of motor podcast - the road map to change
It is the year 2030. As the demands for a green economy has intensified the government has announced the ban on selling new petrol, diesel or hybrid cars in the UK will be brought forward from 2035 to this year (2030). Concerns still exist over electric…
Future Focus 2030: The future of motor
In the first of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. For the first instalment, Jonathan Swift fast forwards a decade to report on the changing face of the…
Blog: Data lakes - what are the benefits to the insurance industry?
Increasing interest in big data is a growing trend within financial services and the insurance business is no exception, according to Alexandra Foster, director, insurance, wealth management and financial services at BT.
Expertise in Audio 2: Data and data ethics in insurance – where do we draw the line?
For this episode, Insurance Post director of content Jonathan Swift discusses data as the lifeblood of the insurance industry with Jeff Ward, founder of the Jeff Ward Consultancy, Annarita Roscino, head of predictive analytics at Zurich Insurance, and…
Blog: Open finance - an opportunity for the insurance industry?
Before the insurance industry fully realised the potential of open banking and the opportunities this Payment Services Directive 2 initiative affords them, the Financial Conduct Authority called for input to its 2020 open finance consultation paper. For…
Blog: Do insurers risk being relegated to the role of white label cover providers in an era of Amazon and Apple?
As Ikea partners with Swiss Re to enter the household insurance market, the move is yet another step closer to insurance cover becoming part of a wider ecosystem economy, where goods and services are bundled for consumer convenience. Keith Stonell,…
Blog: What the future holds for insurance and healthcare
The insurance industry is at something of a crossroads, with regulatory requirements insisting on total transparency in terms of advice and access, and a number of other challenges around capital and distribution. Paul Goodhind, partner and chief…
IoT law ‘step in the right direction’
Legislation announced yesterday to protect internet-connected household devices from cyber-attacks sits at the “baseline” of what could be done but is a “step in the right direction,” insurers said.
This week: It's all about change
Moving home has to be one of the most annoying and tedious things we have to do. From organising your flat viewings to packing up all your belongings. And honestly who really likes change? It’s much easier to just stay in the place you've grown…
Analysis: 5G ready: Super signal surge
Powerful 5G smart tech devices are expected to be rolled out this year. They are anticipated to overtake 4G in terms of reliability and innovation, as well as increasing data speeds, resulting in faster downloads and increased capability for digital…
Blog: Insurtechs won’t eat your lunch, but they will pull up a seat at the table
Increased collaboration means insurers no longer need to worry about insurtechs taking their market share but Laura Drabik, chief evangelist at Guidewire Software, explains this integration must be done correctly or the market will face unhappy customers…
Blog: From disruption to collaboration - why insurtechs need to change the narrative in 2020
The coming year is set to be something of a watershed for insurtech. Craig Foster, CEO at Leakbot, believes far from disrupting the insurance sector, insurtech is beginning to define it and providers now have a crucial role.
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
Spotlight: Autonomous Vehicles: The insurance implications of a driverless marine cargo market
Similarly to developments in the auto industry, unmanned seafaring vessels could become prevalent in the future. But today the trend is towards partial autonomy. Valerie Hart looks at the prospects of improving vessel performance and safety, hurdles, and…
Go Compare owner appoints chief technology officer
The owner of Go Compare, Goco, has appointed Seb Chakraborty as group chief technology officer, with immediate effect.