Insurer
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.
Rishi Sunak backs AR reform review in wake of Greensill
Chancellor of the Exchequer Rishi Sunak has backed a review of reforms to the appointed representatives regime in his response to a committee of MPs looking at Greensill Capital’s collapse.
Chaucer appoints Xamira Groves as head of insurance
Xamira Groves has joined Chaucer from Axa XL as head of insurance.
Direct Line swoops for Ash Jokhoo from Virgin Atlantic as CIO
Direct Line Group has recruited Ash Jokhoo as chief information officer joining from Virgin Atlantic where he was chief data and information officer.
No ad budget for whiplash portal as insurers query signposting gaps
Insurers have queried signposting missteps around the whiplash portal as Post can reveal there is no advertising budget to raise awareness.
Parhelion adds David Foreman as chair
Howden-backed Parhelion has appointed industry veteran and founding member of Ark Syndicate Management David Foreman as chair.
Outgoing CII CEO Fisher praised for modernisation efforts
Sian Fisher had considerable success modernising the Chartered Insurance Institute during her time as CEO and the next leader needs to build on the foundations she has created, according to a range of insurance experts.
Interview: David Williams, Axa UK
After 41 years with the provider, managing director of underwriting and technical services David Williams is leaving Axa UK at the end of December. He spoke with Post about the timing of his departure, what comes next and reflected on his time in the…
Hiscox’s Andrew Mitchell on making an exhibition again at long last
The fine art market is in resurgence after a bleak 18 months and the bumper calendar of blockbuster shows will enable Lloyd’s to show its unique value, says Hiscox UK line underwriter for art and private clients Andrew Mitchell.
Analysis: The claims sector in a post-reform world
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.
Covéa talks to buy Axa XL Re fall through: report
Covéa has failed to secure a deal to buy Axa XL Re, Post’s sister title has reported.
Spotlight: Culture cannot be closed
Jeff Picozzi, global insurance lead, Red Hat, discusses why open culture cannot be simply a buzzword - and that the insurance industry needs to embrace open source technology to innovate and meet customer demands.
Spotlight: Is cloud the key to adaptability and flexibility at speed?
Many insurers are burdened with legacy technology infrastructure that is slow to adapt to the changing needs of policyholders. Padraig Floyd explores how some insurers are modernising by leveraging cloud-native, container-based solutions for a bottom-up…
Brokers foresee disruption from Amazon business insurance deal but no reason to panic
Amazon Business’ partnership with insurtech Superscript has the potential to bring an element of disruption and grab niche market share by meeting demands but advice is still key for corporate SME business, according to experts.
Digital claims – the final frontier
Within insurance, claims represent the ‘moment of truth’ for customers during their time of need. Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios, gain a competitive edge and improve the customer journey.
Trade bodies collaborate on product governance amid concerns of sluggish progress
Insurance industry trade bodies are working to agree templates for information sharing between firms to enable them to more easily come into line with the Financial Conduct Authority’s enhanced product governance rules.
Analysis: Commission in the crosshairs as FCA warns on product governance rules
The shift in the regulatory landscape could lead to “massive upheaval” experts have warned as brokers have been urged to engage with the process amid fears that the scope of fair value changes has not been understood.
Avid’s Stephen Gibson on the four criteria that will define a successful MGA
After a challenging few years the managing general agents sector has looked at itself in the mirror and, buoyed by the hardening market, is in good position to grow following the pandemic, says Stephen Gibson, CEO of Avid Insurance Services.
Blog: Improving customer retention in insurance
Ello managing director Michael Kalli considers recent research that suggests fewer than one in 10 consumers feel like they are a valued customer to their insurer.
Blog: We are not responding fast enough to the climate change challenge
Climate change still remains the biggest challenge facing society, and we aren’t responding fast enough, writes Guido Fürer, group chief investment officer and member of the group executive committee, Swiss Re.
Hiscox chief claims officer Grace Hanson to exit
Hiscox chief claims officer Grace Hanson will leave the insurer at the end of the year, Post has learned.
Interview: Jimmy Williams, Urban Jungle
Jimmy Williams, co-founder and CEO of Urban Jungle, spoke to Post about how his own experience with home insurance inspired him to address issues the industry is facing, ambitions to branch outside of property and how views of insurtechs are changing.
David Williams to leave Axa
David Williams, managing director of underwriting and technical services, is leaving Axa Insurance after 41 years with the provider.