Fraud

Internal fraud: Internal affairs

Internal fraud within insurers has hit the headlines, so what 
obligations and recommendations are there to help stamp it out?

My best 11: Bobby Gracey, Crawford & Company

The inaugural manager to select his best XI for a potential start-up company is Bobby Gracey, vice president for global counter-fraud solutions and UK business development director at Crawford & Company. A heavy reliance on his claims and fraud…

View from the top: A multi-channel world

Many brokers will have read the recent update around Zurich’s personal lines strategy, following the announcement that we’re re-entering the direct channel later this year via an outsourced arrangement with Endsleigh, where the majority of new business…

MP calls for ban on referral fees

A Yorkshire MP based in a city with the fastest rising rates of comprehensive motor insurance is calling for parliament to ban referral fees after his report found high personal injury claims are driving premiums up in that area.

Fraud rise feared in riot aftermath

Mihir Pandya, Allianz fraud manager, has warned spurious claims could rise in the aftermath of this month’s riots and a potential double-dip recession.

Credit hire: Improving the engagement

The credit hire industry has traditionally had a rocky romance with insurers. Sam Barrett looks at what has gone wrong and how the two sides can reconcile their differences.

RSA boss: CMCs not cause of referral fees

RSA's UK chief executive Adrian Brown has called for action against "hefty" lawyer fees and the amount they pay claims management companies rather than targeting CMCs themselves.

Keoghs reports 47% rise in fraud

Law firm Keoghs claims its counter-fraud team helped insurers in the UK avoid paying £100m to fraudulent claimants in its last financial year – a 47% increase on the previous year.

Postbox: Fraud problem underestimated

I am writing to address the comments in the last edition of Post from Simpson Millar partner Emma Costin 'Co-operative attacked over PI claims fraud focus' , who I believe is underestimating the growing issue of false personal injury claims.

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