Zurich Insurance
Spotlight: Is cloud the key to adaptability and flexibility at speed?
Many insurers are burdened with legacy technology infrastructure that is slow to adapt to the changing needs of policyholders. Padraig Floyd explores how some insurers are modernising by leveraging cloud-native, container-based solutions for a bottom-up…
Digital claims – the final frontier
Within insurance, claims represent the ‘moment of truth’ for customers during their time of need. Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios, gain a competitive edge and improve the customer journey.
Breaking down barriers and smashing silos to become truly customer centric
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Howden reveals football's Covid losses; Convex opens new European subsidiary; Volante gets new syndicate approval from Lloyd’s; and Zurich supplants Axa as MGA's £105m capacity
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Upcoming webinar: Digital claims – the final frontier
Within insurance, claims represent the ‘moment of truth’ for customers during their time of need. Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios, gain a competitive edge, and improve the customer…
Best Insurance Employer 2021: Zurich (5* employer, large)
Post surveyed thousands of employees across the insurance sector and Zurich was voted a 5* employer in the large category.
Zurich’s Paul Dixon on a greener claims process
With the world facing an urgent climate crisis, consumers are increasingly looking for brands to put purpose before profits, writes Paul Dixon, Zurich UK’s head of claims proposition.
Sector-wide initiative to support neurodiverse people appeals for industry backing
An organisation championing autistic people and other neurodiverse people within the insurance sector is appealing for financial backing from the industry.
Intelligence: Grading the education insurance market
Experts specialising in education sector insurance have hailed the market’s performance during the pandemic and expressed optimism for more success as students head back to university and further education colleges.
Intelligence: A question of diversity
Studies have shown diverse management teams achieve higher revenues due to innovation and discrimination claims can be costly. As the Dive In festival kicks off at Lloyd's and around the world, Edmund Tirbutt investigates if the insurance industry is…
British Insurance Awards 2021: Commercial Lines Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Personal Lines Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: General Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Technology, Digital and Outsourced Partner Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Customer Care, Sustainability/CSR and Brand Management Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Risk Management and Claims Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
Spotlight: Smarter decision making – Intelligent lead pricing: helping counter SME underinsurance
For businesses, finding at the time of a claim that their policy will not pay out can be catastrophic. Unfortunately, underinsurance among SMEs is a growing problem. Valerie Hart looks at how improving intelligent lead pricing through digital technology…
Aston Lark, Aviva and Covéa win big at 2021 British Insurance Awards
Aston Lark and Aviva were the big winners at the 2021 British Insurance Awards on a night when Covéa was crowned General Insurer of the Year.
Covid BI claims payouts top £1bn
Insurers have paid out over £1bn in business interruption claims, according to the latest data released by the Financial Conduct Authority.
Axa adds Sarah Mallaby as distribution and trading director for commercial
Axa UK has appointed Sarah Mallaby, formerly director of broker markets at Allianz Insurance, as distribution and trading director for its commercial business.
Highway Code changes risk 'unintended consequences' for commercial motor
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Upcoming Webinar: Watch Aston Lark, Arch and Zurich discuss how to break down barriers to become truly customer centric
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Aviva and LV join Ebay green parts push; Davies buys Asta; Marshmallow becomes latest UK insurtech unicorn; and Covea backs new pet insurance alternative Animor
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.