Swiftcover
Hastings hits back at Which? report
Hastings Direct is the latest insurer to accuse Which? of using "inaccurate data" in its report on insurer charges.
Which? to correct exaggerated policy fee allegation against Axa and Swiftcover
Which? has said it will print a correction over its allegation that Axa and Swiftcover charge "flat fees" to change customer details.
Which? investigation reveals insurers 'taking consumers for a ride'
Consumer group Which? has accused home and motor insurers of charging policyholders exorbitant hidden fees for basic policy changes and renewals.
Motor insurers in the BBC Watchdog firing line
Admiral, More Than and Swiftcover were all criticised over renewal rates on the BBC's Watchdog programme which aired last night.
News analysis - Smartphone apps: has the prime time arrived to invest in mobile?
The long-held hunch by savvy industry operators that the rapid emergence of smartphone technology presents a potentially lucrative revenue stream was this week underlined by Money Supermarket’s claim to have launched the UK’s first front-end motor…
Ex-Swiftcover boss promoted to RSA e-business head
Global insurer RSA has appointed former Switfcover boss Ian Hood as group e-business director.
Expert analysis - aggregators: Mixing things up
Softening motor rates, more movement between best-price brands and augmented ancillary income emerge as aggregator themes
Swiftcover goes mobile
Swiftcover has created a dedicated site for mobile users, allowing visitors to get a quote and purchase car insurance on a website specifically designed for their smartphone.
Axa and aggregators make online list
A list of influential online retailers, called 101 Directors Of .COM, has named half a dozen insurance site bosses among a list ranging from supermarkets to sex toy sellers.
Axa blames injury claims for motor reserve top-ups
Axa has denied its need to top-up motor claims reserves for the last five years is because of its acquisition of Swiftcover, blaming instead high claims costs.
Ex-Swiftcover CEO Blowers back with new online start-up
Online insurance broker Qmetric has been granted full Financial Services Authority approval and is said to be a “few weeks” away from adding three major insurers to the panel of its specialist consumer brand Policy Expert.
Credit hire: Improving the engagement
The credit hire industry has traditionally had a rocky romance with insurers. Sam Barrett looks at what has gone wrong and how the two sides can reconcile their differences.
Gay-only deal website looks to add insurance products to portfolio
A former loss adjuster, who left the industry when his firm went bust to set up Europe's first gay-only deal website, is considering teaming up with insurers to expand.
Cash-back schemes eat into aggregators
The growing popularity of online cash-back schemes among personal lines customers is posing a threat to aggregator profits.
Senior claims trio leaves Axa
Three directors from Axa Personal Lines claims division including managing director Tony Peppard have stepped down from their roles.
Brand building - advertising: channelling advertising opportunities
Television remains the most powerful tool in the advertising armoury of insurance companies — but they must adapt to changing view patterns and innovations to survive in the market, says Ralph Savage.
Roundtable - Cloud computing: head in the clouds
The term 'cloud computing' is very much in vogue. Post gathered together technology and insurance industry experts to debate whether the industry is ready to seize the opportunities it can offer. Amy Ellis reports.
E-business: Five insurers set for direct mobile launches by 2012
The future is bright for mobile technology as it becomes an increasingly important distribution channel for insurance products and services, according to Swiftcover head of innovation Ambarish Mitra.
News analysis: shaking up the aggregator market
Google buying Beat That Quote has given the aggregator market a shake-up, claims Tom Cooper, as the 10 million quotes per month barrier is broken.
Penny Black's insurance week
It is always heartening to see people battling adversity, and those in New Zealand have had it bad over the past six months.
Confused and Swiftcover team up
Comparison website Confused has teamed up with partner Swiftcover to provide an exclusive offer for its customers.
Interview - Paul Evans: Axa's split decision
CEO Paul Evans didn't hang about when it came to splitting Axa UK's personal and commercial businesses - and now he's promising brokers great service, products and relationships, as Jonathan Swift discovers.
No-claims household insurance discount considered by Axa
Axa is considering awarding no-claims discounts to household insurance customers to encourage them to take more responsibility for preventing weather-related losses and improve its book's profile.
Motor Claims 2011 – Roundtable: Communication over crash claims
As motor insurers seek to reduce claims costs, Post gathered a group of industry experts together to debate whether a law change would help. Jonathan Swift reports.