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Interview: Ken Norgrove, RSA

Harry Curtis spoke to Ken Norgrove, RSA UK and international CEO, about life after being acquired by Intact, winning over brokers and the insurer’s technology overhaul.

Intelligence: Telematics: Boxing clever?

Twenty years after Norwich Union launched Pay as You Drive Insurance in the UK, Frances Stebbing assesses how much progress has been made in telematics becoming a mainstream motor insurance product; and how these black box offerings have evolved.

Spotlight: Motor – The future of pricing

Changing consumer behaviour, the economic climate and a review of pricing practices are some of the challenges facing the motor insurance sector currently. Our research looked in more depth at how these changes might impact the sector, its pricing and…

Q&A: Bart Patrick, Duck Creek

Bart Partick, managing director for Europe at Duck Creek, tells Post about how old treacle-like tech systems are crippling the industry, the problems with updates and the need for insurers to adopt software-as-a-service. Along with assessing the rise of…

Analysis: Telematics - telling it as it is?

Fabricating a motor insurance claim used to be as simple as arranging for a mate to drive into your car but with today's new technology, Veronica Cowen explains how much harder insurers are making it for the fraudsters.

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