Covea Insurance

Top 100 UK insurers - 2009

AM Best's top 100 insurer rankings in full, according to Financial Services Authority returns for 2009.

In series - claims management: Reflecting on feedback

Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.

Identity fraud: Tolerance levels

With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.

Plummer given new role in MMA shake up

Former general insurance boss of the Chartered Insurance Institute Peter Knowles has been appointed head of UK development at MMA following a management shake-up at the French-owned insurer.

Knowles joins in MMA management shake-up

Former general insurance boss of the Chartered Insurance Institute Peter Knowles has been appointed head of UK development at MMA following a management shake-up at the French-owned insurer.

Millar joins QBE claims

The former head of specialist claims operations at Royal Bank of Scotland Insurance Julian Millar has joined QBE.

MMA opens in Newcastle

Broker insurer MMA has opened the doors to a regional office in Newcastle, and announced the local team for the North-east region.

MMA names Newcastle team

Broker insurer MMA has opened the doors to its new regional office in Newcastle, and announced the local team appointed in the north east region.

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