Co-operative Insurance
Co-op trials Facebook car insurance chatbot
Co-op Insurance is trialling the UK’s first car insurance chatbot via Facebook Messenger.
IBM terminates £55m digital transformation deal with Co-op
IBM has terminated its £55m contract to upgrade Co-op Insurance’s IT systems.
Co-op Insurance weighing up FCA sandbox application to boost digital presence
Co-op insurance is considering submitting an application to the FCA’s Sandbox and is aiming to make the business even more digital.
Insurance Marketing and PR Awards 2017: Winners
Co-op Insurance picked up two awards for digital marketing and social media influence at the Insurance Marketing and PR Awards today.
2017 Post Claims Awards: Full list of winners
Covea notched up two team wins and NFU Mutual chief claims manager Matthew Scott (above) took home the Achievement Award at the Post Claims Awards last night at the Sheraton Park Lane, London.
Ogden change dents Co-op's full year results
Co-op Insurance made an operating loss of £18m in 2016, despite seeing gross written premiums rise by 15%.
Insurance business is safe amid Co-op Bank's decision to put itself up for sale
Co-operative insurance will not be impacted amid the Co-operative Bank’s decision to put itself up for sale and invite offers on its shares.
Roundtable: Talking marketing tactics
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business
Co-op censured over failure to meet CMA deadline
Co-op Insurance has been ordered to provide customers with the price of its no-claims bonus protection.
Roundtable: Autonomous driving systems need standards
Can insurers keep up with the pace of change powered by Advanced Driver Assistance Systems – especially when it comes to repairs? Post, in association with Autoglass, hosted an industry roundtable to find out
CMA calls Co-op out over no claims bonus order compliance
The Competition and Markets Authority has called out Co-op Insurance for being unable to fully comply with its Private Motor Insurance Market Investigation Order.
Mutuals: Mutual attraction
Mutuals in the general insurance market are causing their publicly owned rivals to sit up and take notice
Half of motorists ‘unsure how insurance is calculated’
Motor insurance needs to be easier to understand, according to 86% of UK drivers, with 51% unclear how their insurer works out their policy.
Finch appoints Co-op’s Kieran McGeehan as compliance and operations head
Finch Insurance Brokers has hired Kieran McGeehan along with two other senior appointments as part of a move of “investing into the business”, Post can reveal.
Ongoing losses forecast for Co-op Insurance as transformation continues
Co-operative Insurance expects 2016 to be another loss-making year due to continuing investment in its transformation programme, as the business this week reported a £66.1m statutory loss.
Co-op says impact of December floods causes £13m GI profit loss in 2015
The Co-operative group today posted a £13m profit loss for its general insurance division in 2015, marking a significant drop from £1m the previous year.
The Insurance Marketing and PR Awards shortlist is out today
Today Post can reveal the shortlist for the Insurance Marketing and PR awards.
Budget 2016: UK to be driverless cars ‘centre for excellence’
A £15m "connected corridor" from Dover to London and further driverless car and truck trials were all announced in today's (16 March) Budget.
GI CEO's urge against IPT increase in letter to Osborne
Twenty-three general insurance executives have written to Chancellor of the Exchequer George Osborne ahead of the 16 March Budget announcement, urging against a further increase in insurance premium tax.
Motoring Convictions: Covering the convicted
Being convicted of a motoring offence can have serious repercussions as far as insurance is concerned. What are the options for drivers whose cards have been marked?
Trak Global hires CIS engineering boss Street
Telematics specialist Trak Global has hired The Cooperative Insurance Service’s former national engineering and technical manager Nick Street to the new position of insurer solutions and claims manager.
Co-op announces trio of hires with appointment of NEDs and COO
The Co-operative Insurance has appointed two non-executive directors to its board and hired a chief operating officer to join the executive management team.
Consumer group calls for fines for unsimplified policy documents
A third of insurance policies are written at a university-equivalent reading level, making them inaccessible to large portions of the population, according to research by consumer group Fairer Finance.