Upcoming webinar: ​​​​​​​First impressions last - how to balance human touch and technology with smarter onboarding

Artificial intelligence robot

Post, in association with Crif Decision Solutions, invites you to take part in a live webinar taking place 6 May on how to optimise first contact with new customers, making onboarding as smooth and engaging as possible by removing duplication of information requests, and the use of digital technology to put less onus on policyholders inputting data incorrectly.

The past year has seen businesses having to evolve and adapt as their customers spend more time at home. This includes onboarding new customers and is increasingly done either in part or wholly

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Q&A: Simon Axon, Teradata

Simon Axon, global financial services industry director at Teradata, explains how general insurance providers are lagging behind banks in making the most of their data and why Amazon’s style of operating should inspire boards to back investment in digital transformation.

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