Aviva sells Indian BPO offering
WNS acquired all of the shares of Aviva Global Services, its business process offshoring company in India and Sri Lanka which provides back office and contact centre support for Norwich Union in the UK. The deak is worth £115m to the UK insurance group.
Since 2004, WNS has provided BPO services to Aviva pursuant to build-operate-transfer contracts from facilities in Pune, India and Colombo, Sri Lanka.
With this acquisition, WNS will take over AGS’
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