Claims
India moves not the answer
The outsourcing of call centre functionality to Asia is a definite and worrying trend (India callin...
Changing face of replacement
I read with great interest the article, Brand and deliver (Post Magazine, 28 November, p21) on the ...
Authority falls foul of nuisance abatement rules
LE Jones (Insurance Brokers) v Portsmouth City Council (Court of Appeal — 7 November 2002)
Clarity sought on asbestos exclusion
Royal & Sun Alliance is facing thousands of asbestos claims made by staff working at Turner and Newall between 1969 and 1977. Chris Phillips gives the legal perspective.
Rubicon set to focus on rehab
The newly-appointed Rubicon claims director Ashton West this week indicated that rehabilitation wil...
Appointment at Smart & Cook
Smart & Cook (Scotland) has made two new appointments. Angus Fraser joins as an associate director,...
A need for transparency
It was suggested recently that a lack of standards in the investigation of fraudulent claims meant the industry's system was anything but transparent or effective. John Baldock gives an alternate view.
Disputed bus claims result in TAG talks
Claims management group The Accident Group has agreed to talks over its processes following accusatio...
RSA will never outsource claims
Royal & Sun Alliance is aiming to handle the majority of claims on a "once and done" policy, said H...
Pension apprehension
There is panic among pension providers as slumping equities result in a deficit in funds. Peter Falush examines how employers, the government and the insurance industry are planning to handle the crisis.
OFT decides on GISC rules
The Office of Fair Trading has decided that the remaining rules of the General Insurance Standards ...
Appointment at Amlin Underwriting
Amlin Underwriting has made Miles Taffs an underwriter in its aviation division. Mr Taffs began his...
Appointment at 80e
Stephen Vickers has been appointed as account executive at 80e, the after-the-event division of DAS...
Law firm Keoghs moves office
Law firm Keoghs has moved to a new 15,000 sq ft office in Coventry on the Binley Business Park. The...
Insurers next in A-level fiasco
The news that senior examiner and A level designer Roger Porkess has called for The Tomlinson Inqui...
Sixth edition of damages bible out
The sixth edition of the Judicial Studies Board's Guidelines on General Damages is published today ...
Ward Evans to split following MBO
Ambitious broker Ward Evans is to be split in two, following a management buyout of its general insur...
Appointment at Keoghs
National law firm Keoghs has appointed three new solicitors to its specialist claims unit, which he...
Fixed costs are answer to litigation problems
I read with interest the guest comment (The cost of justice, Post Magazine, 31 October, p18) about ...
Appointment at UK & Ireland Insurance Services
Julian Robinson has joined UK & Ireland Insurance Services as an account handler, based in the comp...
A clearer view on fraud
A surprising lack of standards in the investigation of fraudulent claims means the industry's system is anything but transparent or effective. David Beardsworth suggests a professional trade body could help improve clean-up rates and save on time and…
Insurer skills shortages have fuelled liability crisis
Having read with interest the letter by Phil Grace of Norwich Union Insurance (Post Magazine, 7 Novem...
Claims investigators code call
Vincent Sherman Associates managing director David Beardsworth has called on the industry to back h...
Aurora Corporate Services in negotiations with buyer
Aurora Corporate Services, formed to run-off Independent Insurance on behalf of liquidator Pricewat...