Articles by Callum Brodie
Insurance companies failing to respond to online questions
An online customer service study of ten major UK insurance players has revealed that just 30% of emails and tweets are responded to successfully.
MSIG bosses call for heightened safety standards to counter cost of STFs
Business leaders and risk managers have been challenged to adopt safety standards beyond those legally required in a bid to reduce the £800m annual cost of slips, trips and falls in the UK.
Marsh predicts uptick in EMEA trade credit claims
Trade credit insurance claims are expected to rise in Europe, the Middle East and Africa throughout the remainder of 2014, as more firms across the region over-stretch themselves as they seek to capitalise on economic growth.
Underinsurance an issue for classic car owners as values soar
Owners of classic cars are being urged to review the value of their vintage vehicles amid claims that unprecedented appreciation has led to inadequate insurance coverage.
CMA proposals 'modestly credit negative' for motor insurers
Proposals for reform within the UK private motor insurance market set out by the Competition and Markets Authority are likely to be credit negative for insurers, according to ratings firm Moody’s.
Ana Cap ties up deal for French broker Assur One
European financial services private equity firm Ana Cap has teamed up with company management to complete the buyout of French digital insurance broker Assur One Group.
Industry attacks government’s ‘flawed’ risk-pooling arrangement for schools
Marsh boss Weil warns scheme will ‘cost the taxpayer a lot of money’
Airmic 2014: Innovation top insurance concern among risk managers
Lack of innovation is the biggest complaint risk managers have about the insurance industry, according to the latest annual poll of Airmic members.
Validus bolsters senior team with trio of hires
Norwich-based insurance services firm Validus-IVC has added a pair of former Aviva employees and an ex-LV claims man to its senior team.
Aviva data shows crash for cash incidents up 51% last year
Aviva is calling for stronger deterrents for crash for cash gangs after claims fraud data from the insurer revealed there had been a 51% increase in fraudulent slam-ons last year.
Three year deal penned between RSA and Market Harborough
RSA has reached an agreement with Market Harborough Building Society that will see the insurer underwrite its home building, contents and buy-to-let insurance as part of a three-year partnership.
Industry veteran Skuza to join Guy Carpenter
Guy Carpenter & Company has appointed Boguslaw Skuza as chairman and managing director of its Central and Eastern Europe operation.
Airmic 2014: Financial services most exposed to cyber risk
The financial services industry is the most susceptible to cyber attacks in the UK, according to results from data provided by Aon’s cyber diagnostic tool.
Airmic 2014: Hurrell champions longer renewal process
The renewal process on commercial insurance policies should be brought forward by 60 days in order to reflect a changing business environment, according to the chief executive of risk management organisation Airmic.
Dual hires interim Co-op finance boss Elston as CFO
Hyperion underwriting arm Dual has appointed the Co-operative Group’s interim finance director for cost performance Andy Elston to the position of chief financial officer.
German motor market to turn a profit in 2014
Premium increases in the German motor market are expected to trigger a sub-100% net combined operating ratio for the first time in seven years, according to a report by Fitch Ratings.
Insure and Go travel team join Hood Group
Hood Group has hired a team from travel insurer Insure and Go to manage its newly launched travel insurance proposition.
Barclay unveils regional and product expansion at Rural Insurance
Rural Insurance managing director Ian Barclay has outlined expansion plans that will see the UK General business establish a foothold in East Anglia, Wales and the South West of England.
Rural Insurance eyes 'number two' spot after year of growth
UK General business Rural Insurance boosted its gross written premium by 11% to £32m and improved Ebitda by 5% to £2m for the financial year ending 31 March 2014.
Dual names Oldcorn as COO for Europe
Dual asset underwriting managing director Phillip Oldcorn has been promoted to the newly created role of chief operating officer for Europe at the Hyperion underwriting arm.
Wunelli targets US after striking deal with Chinese insurer
UK telematics provider Wunelli has signalled its intention to launch into the American and Chinese insurance markets following its takeover by US firm Lexis Nexis.
Profit margin slips by 1% at Tysers as chair eyes 'opportunities'
Tysers saw its Ebitda profit margin slip on a year-on-year basis from 19% in 2012 to 18%, despite recording 3% growth in overall revenues to £38.7m in 2013 (2012: £37.6m).
Hanks bolsters NED portfolio with Open GI and Powerplace role
Former Allianz Commercial general manager Chris Hanks has added to his non-executive portfolio after agreeing to join the board as a NED of Open GI and Powerplace.
Marsh boss Weil calls for U-turn on 'perverse' risk pooling for schools
Global broker Marsh is urging the government to rethink the introduction of a risk pooling arrangement for academies and free schools amid claims the scheme will result in a substantial loss for the taxpayer.