Which? investigation reveals insurers 'taking consumers for a ride'
Consumer group Which? has accused home and motor insurers of charging policyholders exorbitant hidden fees for basic policy changes and renewals.
Which? reviewed the terms and conditions on the websites of 39 car insurers and 34 home insurers.
It gave the example of Axa and Swiftcover charging a flat fee of £30 simply to update address details
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