FSA publishes 2011 H1 complaints data
Complaints data compiled by the Financial Services Authority for the first half of 2011 shows that the number of individual grievances concerning general insurance and pure protection have increased by 18% to 848 357.
Of that figure 560 892 were described as being a result of ‘advertising selling and arranging' causes, leading complaints of this nature to increase by 21%.
The results, which were published today
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