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Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
How Gwyneth Paltrow’s ski crash case has affected winter sports cover
With winter sports season in full swing, Aamina Zafar examines how the case against the A-list Hollywood actress highlighted the need for appropriate cover and training for claims handlers receiving calls from those who may have forgotten slope etiquette…
Was the Amazon Insurance Store doomed from its launch?
Briefing: After 15 months, the Amazon Insurance Store is coming to an end. Scott McGee asks the question: ‘What went wrong?’ and ‘Was it doomed from the outset?’
Why Keeping up with Kardashians is vital for marketing insurance
Analysis: Keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services, writes Tom Luckham.
’Tis the season to receive claims about Christmas parties
Ho ho ho, it’s the season when alcohol flows and employees let their hair down after a busy year. Frances Stebbing explores what cover employers should have in place to ensure that Christmas parties don’t cause financial headaches.
Meta shows insurers how to get their AI house in order
Editor’s View: Emma Ann Hughes explores how much cash insurers are spending on generative artificial intelligence in 2024 and the lessons they should learn from Facebook.
How holograms and synthetic IDs are transforming fraud
Joe Stephenson, director of digital intelligence at insurtech Intertel, on the future of insurance fraud and how holograms in the courtroom could help catch more criminals.
Video Q&A: LexisNexis Risk Solutions on the changing fraud landscape
Earlier this year, Insurance Post surveyed the insurance market to determine the impact of the current economic downturn on fraud across the industry.
CII young brokers turn to TikTok to fight talent war
The Chartered Insurance Institute’s New Generation Broking Group is turning to TikTok and Instagram to attract fresh talent to the industry.
Aviva catches out fraudster who claimed videos featured his twin
A Hampshire man seeking compensation from Aviva for alleged injuries claimed videos of him taking part in martial arts training during his recovery period actually showed his twin brother.
Has Elon Musk been put off launching Tesla Insurance UK?
News Editor's View: With electric vehicle claims costs, and therefore premiums skyrocketing, some insurers are refusing to insure certain Tesla models. Scott McGee considers whether Elon Musk is set to disappoint consumers by ditching plans for Tesla's…
Young adults want Alexa to sort out their insurance
Data analysis: Young adults are markedly more likely to want their Alexa to share information so they can have personalised home (70%), pet (68%) and car insurance (67%) than older adults (50%, 43% and 48% respectively), a survey has shown.
Vitality drops out of car insurance market after just two years
Vitality has dropped out of the personal lines motor market after just two years, announcing that it is “no longer offering new car insurance policies,” Insurance Post can reveal.
Four ways Generation Z can climb the insurance career ladder
"F**k being humble", "turn off your notifications", and "know your goals" were just three of the suggestions given to hundreds of members of Generation Z who attended iCan’s Elevate conference on Friday.
FT’s Barrett says insurance must fix its image problem
Claer Barrett, consumer editor of the Financial Times, has told insurers to up their social media game in order to change perceptions of the sector’s products and services.
Unveiling the future of commercial insurance: education, engagement and technology
In the second instalment of the research series by Insurance Post and Crif, we explore how education, engagement and technology converge to shape a resilient future for commercial insurance.
Preparation is key as insurers look to avoid repeat of 2022’s storm costs
As the Met Office publishes its annual list of storm names for the upcoming storm season, insurers are looking to avoid a repeat of the financial hit the weather brought in 2022.
Synthetic ID fraud - a growing threat to the insurance industry
Synthetic ID fraud is a growing threat, with fraudsters using fake identities to commit crimes, and it is becoming increasingly difficult to detect. Izabela Chmielewska outlines how this impacts upon the insurance industry, and what insurers can do to…
How insurers are tentatively embracing AI
Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Government launches consultation to ban scam calls
Plans to ban cold calls for financial products such as insurance have been set out with the launch of a government consultation.
How travel insurers are helping tourists who stay away from the crowd
Meitav Harpaz, CEO and co-founder of insurtech Pattern, explains how travel insurers are adapting their approach post-pandemic for the growing number of tourists who want to safely distance themselves from crowds.