Climate change

Q&A: Waseem Malik, Aviva

Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.

How maritime insurers are helping shipowners decarbonise

Following the European Union’s Emissions Trading System coming into force for the maritime transport industry on 1 January, Fiona Nicolson explores how shipowners, operators and insurers have come to terms with the implications and effects of the new…

Turbulence in the aviation insurance market

Between the aftershocks of a global pandemic and the spectre of losses resulting from the seizure of aircraft in Russia following the invasion of Ukraine, Harry Curtis explores how the 2020s got off to a turbulent start for aviation insurers.

Q&A: James Nicholson, Zurich

James Nicholson, chief claims officer of Zurich UK, shares how the provider plans to do more retail and mid-market business and how it uses artificial intelligence to handle claims.

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