Blog: Cyber attacks - how can businesses combat human error?

Approximately three-quarters of cyber claims notified to CFC in the last year involved some kind of human error or oversight. This is in part due to the truth that theft of funds, ransomware, extortion and non-malicious data breaches usually involve the exploitation of the human element in any given business process writes Roger Francis, cyber claims director at CFC Underwriting.

Whether it be a victim falling to advanced social engineering, clicking on a phishing link, or failing to follow up on a wire transfer request with a phone call, it is easy to blame employees for