Webinar live today at 11:00am: Digitalising and personalising the insurance customer journey

Amazon

Insurance customers' expectations are evolving rapidly. Those firms that operate in the insurance space are now in direct competition with pure digital retailers, such as Amazon,and super brands like Apple when it comes to how they interact with, engage and ultimately retain customers.

They may not offer the same products as insurers, brokers and other insurance providers but it is these companies that are raising the bar for building relationships, and it is these companies that

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Nigel Walsh, Google Cloud

The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.

Q&A: Matt Hicks, Recorder

Matt Hicks, chief commercial officer and co-founder of Recorder, a new London-based insurtech from the creators of Codat, explains how he has built a platform and artificial intelligence co-pilot for brokers.