Digital customers to almost double in Hong Kong, says Bain & Co.
According to international management consultancy Bain & Co. Hong Kong's insurers should invest more in digital to keep up with customers' demands.
A survey of 2 500 insurance customers in Hong Kong projects that within five years the number of customers researching insurance online and buying insurance digitally will nearly double from 35% today
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Industry told not to worry about AI job losses
A panel on artificial intelligence held at the British Insurance Broker’s Association conference in Manchester assured the audience that they won’t be “replaced by robots”.
Electric opportunities for total loss claims
Collaborative partnerships between insurers and replacement vehicle suppliers can help smooth the transition to zero emissions, as James Roberts, head of insurance sales for Europcar explains.
Q&A: Daniel Grimwood-Bird, McKenzie Intelligence Services
Daniel Grimwood-Bird, head of sales and marketing at McKenzie Intelligence Services, shares how the provider of geospatial data and analytics plans to insurance industry plans to make it big in the UK and US.
What it takes to be a Power List player in 2024
Insurance Post’s Power List reveals today’s leading lights in the industry, the demise of big name digital disruptors plus who has shaken up the market in the last 12 months.
Nigel Walsh, Google Cloud
The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.
Insurance influencer argues AI scares the ‘antiquated’ industry
The insurance industry is terrified of AI, which could delay its adoption in the insurance industry, according to Instagram insurance influencer TheHardMarket.
Insurtechs outpacing large insurers in using cloud cyber risk data
Big insurers in the cyber insurance space need to emulate insurtechs in adopting technology that can integrate cybersecurity-enhancing data from cloud providers, according to Monica Shokrai, Google Cloud’s head of business risk and insurance.
Q&A: Matt Hicks, Recorder
Matt Hicks, chief commercial officer and co-founder of Recorder, a new London-based insurtech from the creators of Codat, explains how he has built a platform and artificial intelligence co-pilot for brokers.
Most read
- Movers and shakers who made Insurance Post’s Power List 2024 revealed
- Insurance’s wealthiest figures revealed
- Winslow continues Direct Line management overhaul