BIA Countdown: 20 years of major loss

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As part of Post’s countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to major loss experts at insurers and claims firms who have experienced wins over the years, asking them how the industry has changed since the first BIAs in 1994.

How has technology changed the ways in which major losses are assessed and settled since 1994?
Steve Parry, claims manager UK & Ireland, Ace:
We live in globalised, technology-dominated, interconnected

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Nigel Walsh, Google Cloud

The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.

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