Interview - Jeremy Fawcett: Changing the game

Jeremy Fawcett Yahoo

Insurers must avoid knee-jerk reactions to the rapidly changing world of social media, warns Jeremy Fawcett. Despite its escalating influence, brands should look twice before leaping, he tells Jonathan Swift.

Mention Do-It-Yourself and most people conjure up images of families straggling around B&Q on a rainy bank holiday.

But, for Yahoo finance category director Jeremy Fawcett, the term DIY means

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Nigel Walsh, Google Cloud

The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.