Industry disputes claimant solicitor criticism of move to 'care, not cash' claims model

Criticism of the government’s acceleration of personal injury reforms in the motor market by the claimant legal fraternity has been dismissed by the wider insurance industry, which has welcomed a shift in claims from cash to care.

In last week's Autumn Statement (25 November), Chancellor George Osborne unveiled plans designed to remove more than £1bn from the cost of providing motor insurance.

This is to be achieved by