Ways to tackle economics-driven insurance application fraud

Nick Jackson, partnerships director of CDL, explains how to detect quote manipulation or misrepresentation among those feeling the pinch.

With the worsening cost-of-living crisis, evidence is growing that consumers are finding it increasingly tempting to try to recoup savings on items such as insurance, in ways that are not always

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Why insurance companies love furry faces

Building desirable brands in the insurance market is a challenge, but it all boils down to the right level of distinctiveness, and of course, it helps to have a lovable mascot that evokes an emotional connection, writes Rob Allen, strategy partner at branding and design agency Coley Porter Bell.

Brokers want less AI conversation and better service please

Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance Brokers' Association Conference.

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