Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
Trading for insurers and brokers certainly doesn’t feel normal. Our lives and those of our customers have changed beyond all recognition, as has the way that we all now choose to engage with each
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