Penny Black's Social World: February 2020

penny-black-social

Creative & Innovation Awards, managing flood risk and recognising carers

Fresh from Facebook

Fresh from Facebook

  Tweets of the month

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Q&A: Liz Hopper, Harry Hall

Liz Hopper, managing director of equestrian specialist Harry Hall, shares how she plans to attract 10,000 more horse owners and how she switched the 130-year-old riding attire business to a membership model offering insurance.

Groundhog day after 39 years at the ABI

After retiring from the trade body, Malcolm Tarling, former chief media relations officer at the Association of British Insurers, urges providers to avoid trying to make their products sexy and says clear communications are essential in the fight to improve customers’ trust and confidence in the industry.

Q&A: Marc Lewis, Ecclesiastical

Marc Lewis, underwriting director for the UK for Ecclesiastical, reveals how the insurer is embracing artificial intelligence plus its plans to grow the casualty business.