Tysers

Brokers want less AI conversation and better service please

Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance Brokers' Association Conference.

Lockdown customer champion: Tim Thornhill, Tysers

Tim Thornhill, Tysers director of entertainment and sports, tells Post about his work to save the 2021 entertainment and sporting calendar amid will-they-won't-they government Covid restrictions and a capacity vacuum.

British Insurance Awards 2020: The winners

Usually a lavish affair in the Royal Albert Hall with the insurance A-listers dressed to the nines in their finery and quaffing champagne mid-July, this year due to the Covid-19 pandemic and government restrictions the British Insurance Awards ceremony…