Keoghs

MOJ asked for clarity on insurers saying ‘sorry’

Insurers and legal experts have welcomed a Ministry of Justice consultation on amending the law of apologies, but have called for more reassurance that saying sorry to policyholders won't be deemed an admission of liability.

Creditors set to lose out amid Plexus collapse

Documents show Plexus Group, which has entered administration, owes creditors about £21.5m, and that some are unlikely to receive the full payout, with most unlikely to receive anything at all.

Insuring the new working world

Sam Barrett explores how the insurance industry is adapting employers’ liability insurance to reflect the risks associated with new ways of working post-Covid.

Intelligence: Protecting customer-facing staff

With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…