Blog: How automating arbitration can reduce insurance claims costs and complexity
Recent research from the Association of British Insurers found compensators pay out millions every day on repairs and bodily injury claims in the UK but, according to Olly Savage, business development director at Verisk, Minsitry of Justice data reveals it is seeing high volumes of injury claims being escalated to the courts – and 91% of all unspecified money claims being disputed result from personal injury cases.
Government legislation and process improvements have helped control claim costs to a certain extent, but there’s more to be done. The industry must remain agile and responsive as claimant behaviour
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Electric opportunities for total loss claims
Collaborative partnerships between insurers and replacement vehicle suppliers can help smooth the transition to zero emissions, as James Roberts, head of insurance sales for Europcar explains.
Q&A: Daniel Grimwood-Bird, McKenzie Intelligence Services
Daniel Grimwood-Bird, head of sales and marketing at McKenzie Intelligence Services, shares how the provider of geospatial data and analytics plans to insurance industry plans to make it big in the UK and US.
McLarens reports data from 230 offices for sustainability certification
McLarens has collected carbon footprint data from 230 offices to become the first insurance sector company to gain the Planet Mark certification.
Stephen Wallace, McLarens
Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.
Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.
Mass’s Sue Brown on why the whiplash tariff should be reviewed annually
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, says annual reviews need to be introduced at the earliest opportunity to address the perhaps irreparable damage done by the 2018 reforms.
Lisa Bartlett, Crawford
Lisa Bartlett, chief operating officer for international at Crawford, is the first and only woman leader of a UK-based loss adjusting company.
Diary of an Insurer: Sedgwick’s Kristina Bahari
Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.
Most read
- Movers and shakers who made Insurance Post’s Power List 2024 revealed
- Insurance’s wealthiest figures revealed
- Winslow continues Direct Line management overhaul