Right Royal challenge facing the insurance industry

Emma Ann Hughes

Editor's View: Emma Ann Hughes would like to go to a British Insurance Brokers' Association conference where all insurers have risen to the challenge of delivering great customer service.

If one thread ran throughout the festivities marking the coronation of King Charles III and this year’s British Insurance Brokers’ Association conference, it was the idea of service.

While the theme

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Sobering reading for those with a Biba hangover

Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.

Biba follows ABI in addressing premium finance

Less than a month after the Association of British Insurers published guidance for members providing premium finance to customers, the British Insurance Brokers’ Association has followed suit.