Interview: Brent Escott: Change for the better

Brent Escott

Brent Escott has seen it all, with his 20-year career covering most areas of the insurance industry. So did becoming CEO of under-fire Card Protection Plan faze him? Not a bit.

"There’s no doubt about it,” says new Card Protection Plan chief executive Brent Escott. “Capita is, and was, a very successful business process outsourcing business. I don’t think it’s struggling –

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